Who can consign?

Anyone can consign their items and everyone is welcome! Consigning items with Rhea Lana’s offers you the ability earn more than what a consignment store can offer, it’s less work than conducting your own garage sale and a hassle/haggle free way from selling items online.

How do I get started?

It’s easy! Simply register to consign on our website. Be sure to thoroughly read the Acceptable Items, Merchandise Prep, and Pricing Guide tabs.

What percentage do I make?

Consignors earn 65 - 75% of their sales.

What is the consignor fee?

The consignor fee is automatically deducted from your proceeds.

How can I maximize my consignor experience?

Consignors enjoy the experience when they allow themselves enough time to get all their items prepared and entered without feeling rushed. Organizing your items by gender and size will allow for easy entering and a quick drop off. Using our Voice Entry feature is a HUGE time saver for consignors as it allows you to enter 100 items in just 30 minutes. Consider printing your barcode labels at home to expedite consignor drop off.

When is the consignor deadline?

Please visit our Consignor Schedule to view the consignor deadline.

Where can I find string tags?

Wal-Mart, office supply stores, and the Rhea Lana store

Where do I drop off my items?

You will drop your items off at the event location during the designated Drop Off days/times.

How should I price my items?

We recommend pricing your items at 25-30%. Our Pricing Guide goes into more detail.

Do I use my same Consignor ID every event?

Yes, the Consignor ID you received when you registered is yours to use in each sale! The only time you would need to register for a new consignor ID is if you 1) have exceeded the item entry limit for your current ID and would like to sell more items, or 2) would like to participate with another Rhea Lana's franchise.

What hangers do I use?

We require plastic hangers for all items. We care about your items and plastic hangers ensure your items are protected and look great on the rack. Retail plastic hangers are acceptable!

Do I get my hangers back?

Your hangers stay on the items and go home with the shopper. However, any items you purchase will include the hanger. If this is your first time consigning we suggest marking your items 25-50 cents higher to help re-coop your initial investment.

What if my item is not worth the minimum?

You’ll need to bundle items to reach the required minimum.

How long does drop off take?

We typically recommend to allow one hour per one hundred items for Consignor Drop Off.

What is Voice Recognition Item Entry?

The Voice Item Entry allows you to enter your items by voice description with a mobile device. It’s a game changer for consignors as they can enter 100 items in as little as 30 minutes.

Can I see which items have sold?

Yes! Our consignors can watch their sales live from the website or the Rhea Lana App.

Can I bring a guest with me to consignor pre-sale?

Yes, you may bring one guest with you.

Why is RL’s better than having a garage sale or selling in the Facebook Marketplace?

It’s much less work than conducting your own garage sale and certainly safer and much easier than meeting strangers and selling items one at a time online.

I’m running short on time, which items should I enter first?

We frequently sell 95% of our baby equipment, furniture, and toys! This includes outdoor toys! They are in high demand and you can earn top dollar for them at Rhea Lana’s!

What do I write on my tags?

We encourage you to write the number that corresponds with your item entry on the tag. This will help you keep your items in order during the consignor process. There is no need to write any other information on the tag.

Do I need to assemble large items?

We require all items either come assembled or are assembled at consignor drop off.

What is the inventory sheet?

The inventory sheet is printable once you click ‘Finish Batch’, it is a print out of each item you’ve entered into the event and is required at consignor drop off in order for us to guarantee your items.

Do I have to find all my unsold items on Pick Up Day?

No, we will have everything neatly sorted for you by your consignor number.

What if I want to consign but am unable to make it on Pick Up Day?

If you are unable to pick up your own items you are allowed to notify us with whom has permission to pick up on your behalf. Please note, our guarantee is void for items when anyone other than the consignor picks up unsold items. Any items left past the designated pick up time will be given to donations as we are unable to hold any items in our rented space.

Where do the donated items go?

Our donated items go to local foster families and non-profit organizations in the community.

Do You Have an Item Limit for Consignors?

YES: Each Consignor can bring 300 items to the event. As always, we encourage you to bring your best items so that you sell a high percentage of your things. A Consignor who brings 75 great items will do better than a Consignor who brings 100 items that are poor quality or marked too high.

How Can I Get My Barcode Labels?

Option 1 - Let us print them for you free of charge. You'll pick them up at one of our Early Barcode Label Pickup Days and label your items at home. Then bring your already labeled items on Check-In Days. We will check your items at Consignor Drop Off and if they are in numerical order and all accounted for, we will then guarantee your items.

Option 2 - Let us mail your barcodes to you. We will print your barcodes for free and you only pay $4 for shipping for all Consignor Numbers requested at the same time. Find the sign-up in Consignor Links.

Option 3 - Print your barcode labels at home using a COLOR PRINTER. Follow the directions CAREFULLY that appear after you enter your items. Label your items at home. Bring your labeled items on Drop Off Days. We will check your items at Consignor Drop Off and if they are in numerical order and all accounted for, we will then guarantee your items.

What Items are You Accepting for this Event?

This will be our Fall/Winter Sale. We WILL accept: Pants, long-sleeves, sweaters, heavy/puffy coats and jackets, hoodies, ski pants/gear, snow boots, flannel, fleece, plaid applique, corduroy, turtlenecks, gloves, winter hats, scarves and accessories, and holiday items including Halloween, Thanksgiving, Christmas, Valentines Day and St. Patrick's Day. We will not accept any Spring/Summer clothing or shoes.

We accept clothing sizes newborn-juniors. Junior girls up to size 15 and XL tops. Boys sizes up to 36 waist and men's XL shirts.

We love clothes, shoes, baby gear, toys, books, etc! All baby gear MUST BE VERY CLEAN! If the item has stains, food, pet hair or odors, we will not accept it. Any items that require batteries to work must have working batteries and items must have all parts. We will accept car seats with a manufacture date of October 2, 2020 or later. The seat must have at least 1 year remaining before the expiration date. Car Seats must be VERY CLEAN!

We will accept school-appropriate shorts and short-sleeve shirts as well as name-brand sandals such as Keen, Birkenstocks, and Chacos.

How do I get the RL guarantee, and why would I want that?

The RL guarantee states that if we lose anything of yours during the event we will pay you for it, just like it sold. This does happen some, but very little. If you want the guarantee, you MUST bring your items IN ORDER that you entered, and also bring a copy of your inventory sheet. This way we will know that all your items made it to the store! This will mean you will need an In-Store check in appointment, so we can check all your items. We will not be printing inventory sheets at the store.

When can I get my labels?

We have days set for Early Barcode Label Pick-Up. You can find that information under Consignor Links on this website. You'll drive through and we will have all batches printed that have been completed. You MUST complete your batch the night before your scheduled label pick up. We will give you a helpful instruction sheet when you pick up labels.

What is the minimum price?

The minimum price is $4. Anything you sell will need to be valued at $4. If you need to bundle smaller items to sell you can prepare them and sell them together. If you bundle clothing, they do not need to be the same brand, but they need to be the same size.

Junior Girls Limits

We accept athletic wear including leggings, shorts, dri-fit shirts and tank tops, sweatshirts, hoodies, and jeans. All items must in current styles. If you are wondering if we will accept your juniors items, email jadechisum@rhealana.com.

What is the BUMP and how do I qualify?

The BUMP is a 1-hour shopping bump on your Consignor shopping time, and can be applied to the Launch, Platinum or Gold Pre-Sale Tickets!

Consignors receive this extra perk by choosing to discount your items during our 25% off and 50% sale days and donating any of your unsold items at the end of our event to our Foster Family Shopping Event and local donation partners.

How should I price my items?

We suggest you set the price at 25% - 30% of the retail value. Baby Equipment, Furniture and Large Indoor/Outdoor Toys usually sell for more and are in high demand. We have an abundance of 0-6 month sizes, so they must be priced competitively in order to sell. Maternity and Junior clothing is not shopped as heavily, so price these items competitively, also.

How do I secure small pieces with Toys or Equipment?

Place them in a ziploc bag and attach the string tag to the inside of the bag using a small piece of tape along the top of the tag. Seal the bag with packing tape. Write your consignor number and price on the bag. It is also a good idea to include '1 of 2' and '2 of 2' for items with multiple pieces. See the videos under our Merchandise Prep page for examples!

What if my item is not worth your minimum price guideline of $4.00?

If it meets our "excellence quality" standards, group it together with one or two more like items. Pin them together on a hanger, or group them in a ziploc bag and put one price for the entire group.

Should I iron my clothes?

Wrinkled clothes do not sell well! Please do what is necessary to make your clothes look clean and nice. Remember, the better they look, the better they sell!

Can I enter additional batches?

You're allowed 300 items per Consignor ID - each Consignor ID can have multiple batches.

You are only charged one $12 Participation Fee per Consignor Number, not per batch.

Do you sell furniture?

Yes. Most of the furniture in excellent condition is sold in the first two days of our events. Contact jadechisum@rhealana.com if you are wondering if your item will be accepted.

Will you be accepting Cribs at this event?

For cribs manufactured between Dec 31, 2010, and June 28, 2011, we can accept them if they have a certificate of compliance and have not been recalled.

For cribs manufactured after June 28, 2011, we can accept them if they have not been recalled.

We will NOT accept any cribs manufactured before Dec 31, 2010.